Refund Policy

Last updated: 7 August 2026

The 14-day guarantee

I want you to be genuinely glad you bought The Bird in Flight System. If you are not, get in touch within 14 days of your purchase and I will refund you in full.

You do not have to justify the request. If the book was not what you hoped for, or did not help, that is reason enough.

How to request a refund

Send me a message through the contact form and include:

• your order number, and
• the email address you used at checkout.

Those two things let me find your payment straight away. You are welcome to tell me what did not work for you, and it genuinely helps me improve the book, but it is not required and it will not affect whether you get your money back.

What happens next

I process approved refunds as quickly as I can. The money goes back to the card or account you paid with. Your bank or card issuer then takes its own time to show it, usually between three and ten business days, which is outside my control.

You will receive an email confirming the refund once it has been sent.

After a refund

Your download link stops working once the refund is processed. If you have already downloaded the PDF, I ask that you delete your copy, and I trust you to.

Australian Consumer Law

Nothing in this policy limits any rights you may have under Australian Consumer Law. Where those rights apply, they are in addition to this guarantee rather than a replacement for it.

Pricing

The Bird in Flight System is sold as a one-time payment. There is no subscription, no recurring charge, and nothing further to cancel.

Questions

If anything here is unclear, or you are unsure whether your situation is covered, just ask through the contact form. I would far rather answer a question than have you feel stuck.

Simen Bambic, Australian Business Number (ABN) 89 368 465 326
Victoria, Australia